Shipping Policy

We strive to provide the most economical shipping methods for our customers. A lot of our products are large and heavy, so they can be a bit pricey to ship.

We primarily ship through UPS. If you need to use another shipping method, please contact us before placing your order.
Shipping costs are based on the weight and size of the items as well as the shipping zone where it is going. Additionally, there may be extended area surcharges for rural areas.
At this time, we only offer free shipping to the contiguous United States (Lower 48). If you need to place an order if you live elsewhere, please contact us.
Shipping is assessed using the same method employed by UPS, based on weight and zone.
We offer free local pick-up in Green Cove Springs, FL.

Processing & Handling Time
Orders where all items are in-stock typically ship within 1–2 business days, but turnaround time does vary by season.

Tracking Your Order
All orders shipping via UPS will be provided with tracking information via an email to the email address provided on the order on the day the order is shipped. Please contact us immediately if you think your shipment is lost or if your shipment arrives damaged.

Receiving Your Order
When your order arrives, open the package immediately and inspect the contents. Notify us immediately of any shortages or damage, and do not discard any damaged items or shipping cartons. The shipping company may require an inspection before approving any claim.